The Car Connection

Surprised at the non hassle super laid back approach to these guys. I always cringe driving onto a lot. But these guys just said hey heres the keys if you have questions let me know. I personally love that instead of the other approach where it's high pressure and never even give you the time to gather thoughts to actually look over the car yourself without someone jabbering in your ear. So yes I loved it. First place we stopped to look at a car for my son. And we ended up buying! Oh and the office pug was a real bonus too!

Anyone shopping for a clean used car or truck should make it up point to stop by this dealership here. We stopped in here today after shopping, so will other dealerships up and down this section of Lynnwood. The selection of vehicles was great. Brian, our salesman was super nice and easy to deal with no pressure at all, very laid-back. He answered all our questions in a very knowledgeable and professional manner. We were very happy with the deal with the truck and the vehicle that we drove home with. Thanks.

Dealership flaked on me. Salesman called me and said he will hold the car for me. I got the funds ready and he messaged me the car was sold. I told him I could have down $ on it over the phone but he said no need to worry. At the very least if your gonna sell a car like that should’ve call and not waste my time going to the bank and getting everything ready just to find out car was sold SMH.

Upon first impression, the place feels a little sketchy mixed in with other low budget dealers smattered alongside Aurora Ave. But once you peel back the exterior, the staff there were REALLY personable and REALLY knowledgeable. Just some good guys selling people cars that fit their wants/needs. I overheard one of the salesmen talking with potential clients about why a particular vehicle legitimately would not be a good option for them and providing multiple options about vehicles that would be good options. Bryan and Cale were a pleasure to work with. Even after the papers were signed, we got a call a few hours later saying a better loan option came in that lowered our interest rate and payment. Certainly not the customer service you would get from a big dealer. I'd change my review to a full 5 if there some design changes - both outside (the "Car Connection" sign outside is completely lost amongst all of the flags) and in the sales office (some different paint and simple rearrangement of the furniture). A few changes would make a world of difference to attract customers in a cluttered market share on Aurora.